PRIVACY POLICY

Effective Date: May 27, 2026

Welcome to Mind Balance Psychotherapy. Protecting your privacy and maintaining the confidentiality of your information is important to this practice. This Privacy Policy explains how information may be collected, used, and protected when you visit this website or submit information through contact forms.

Information Collected

This website may collect personal information that you voluntarily provide, including:

  • Name

  • Email address

  • Phone number

  • Information submitted through contact or consultation request forms

Additionally, certain non-identifying information may be collected automatically through website analytics or cookies, including:

  • IP address

  • Browser type

  • Device information

  • Pages visited on the website

Use of Information

Information submitted through this website may be used to:

  • Respond to inquiries or consultation requests

  • Communicate regarding services or scheduling

  • Improve website functionality and user experience

  • Maintain business and administrative records

Personal information will not be sold or shared with third parties for marketing purposes.

Online Scheduling & Client Portal

This practice may utilize third-party practice management and scheduling software, including SimplePractice, to assist with appointment scheduling, intake documentation, secure messaging, billing, telehealth services, and client portal access.

If you choose to use these services, certain personal information may be collected and stored through those platforms in accordance with their privacy and security practices. These third-party providers maintain their own terms, privacy policies, and security standards.

While reasonable efforts are made to use HIPAA-compliant platforms when applicable, electronic communications and online systems may carry inherent privacy and security risks.

By using online scheduling tools, contact forms, client portals, or telehealth services associated with this practice, you acknowledge and accept these risks.

Please avoid submitting highly sensitive or urgent information through online scheduling requests, standard email, or website contact forms.

Important Notice Regarding Confidentiality & Electronic Communication

While efforts are made to use secure methods of communication, communication through this website, email, and online contact forms may not be fully secure or encrypted. Please avoid submitting highly sensitive, confidential, or urgent mental health information through website forms or standard email communication.

Submission of a contact form or email does not establish a therapist-client relationship.

A formal therapeutic relationship is only established after appropriate intake procedures, informed consent documentation, and mutual agreement to begin services.

HIPAA & Protected Health Information

If you become a client of the practice, your protected health information will be handled in accordance with applicable federal and state privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA).

Website inquiries alone may not be protected under HIPAA until an official client relationship has been established.

Cookies & Website Analytics

This website may use cookies or third-party analytics tools to better understand website traffic and improve functionality. These tools may collect non-identifying usage information.

You may disable cookies through your browser settings if preferred.

Third-Party Services

This website may contain links to third-party platforms or utilize third-party services for scheduling, forms, telehealth, payment processing, or website hosting. The privacy practices of those third-party providers are governed by their own policies and terms.

Minors

This website is not intended for use by children under the age of 13 without parental or guardian involvement.

Your Rights

You may request that submitted contact information be updated or removed when legally and ethically permissible.

Contact Information

If you have questions regarding this Privacy Policy, please contact:

Mind Balance Psychotherapy

admin@mindbalancepsychotherapy.com

312-945-0154

Policy Updates

This Privacy Policy may be updated periodically. Updated versions will be posted on this website with a revised effective date.